Privacy Policy

Effective Date: [Insert Date]
Welcome to Sarthi Lab (“we”, “us”, or “our”). Your privacy is extremely important to us, and we are committed to protecting any personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your data when you visit or use our website www.sarthilab.com or our services.

1. Information We Collect

We may collect the following types of personal information when you use our services:

  • Personal Details: Name, mobile number, email address, gender, age, and address.
  • Health Information: Test bookings, medical reports, prescriptions, and diagnostic history.
  • Payment Information: UPI, card, or bank details processed via secure payment gateways.
  • Usage Data: IP address, browser type, location, and device information for analytics and security.

2. How We Use Your Information

We use the collected information to:

  • Process your lab test bookings and deliver services.
  • Share your sample and report data with certified labs.
  • Communicate with you about your bookings, reports, and offers.
  • Improve website experience and customer support.
  • Ensure compliance with medical and data protection laws.

3. Data Security

We implement strict technical and organizational security measures to protect your data from unauthorized access, misuse, or loss.
Your reports are securely stored and only shared with you and the respective diagnostic lab.

4. Sharing Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • NABL/ISO certified diagnostic partners to process your tests.
  • Payment processors to handle secure transactions.
  • Legal authorities if required by law.

5. Cookies & Analytics

We use cookies to personalize content and analyze site traffic. You can choose to accept or decline cookies in your browser settings.

6. Your Rights

As a user, you have the right to:

  • Access your personal data.
  • Request correction or deletion of your information.
  • Withdraw consent for data processing at any time.
    To exercise these rights, contact us at [email protected].

7. Contact Us

If you have any questions or concerns about our privacy practices, please reach out to:

Sarthi Lab Support
📧 Email: [email protected]
📱 WhatsApp: +91-XXXXXXXXXX

By using our website and services, you agree to this Privacy Policy.