FAQs
Find quick and helpful information about test packages, home sample collection, payments, lab certifications, report delivery, and more — all in one place.

Frequently Asked Questions
You can contact our support team to reschedule or cancel your appointment as per the lab's policy.
How It Works (Simple Steps)
1
Book Your Test Online
Choose your test or health package, enter your location, and confirm your booking through our secure online platform.
2
Sample Collection
Our trained technician visits your home at your preferred time to collect the sample safely and professionally.
3
Get Reports Online
Receive your digital reports via email or WhatsApp – fast, secure, and hassle-free.
